Refund policy
We ask for your partnership in considering prior to purchase that we are a small company and make everything by hand which is both resource and time intensive to craft. If you are unsatisfied with your purchase, we will assist in the following ways:
In stock Vow items
Exchange/ store credit
Within 7 days for exchange/ store credit
Made to order Vow items
Exchange/ store credit
within 7 days, 25% restock fee
Fully custom one of a kind items
Rebuild eligible for flat fee plus any additional materials
within 14 days.
CORE & Non-Bridal Collections
Return/Exchange
Within 3 days for returns, 7 days for store credit.
Misfit Stones
Exchange/Store Credit
25% restocking fee within 7 days of receipt.
We recommend scheduling a consult to view stones if you are unsure prior to purchasing.
