Shipping + Returns


Shipping Information

All packages are shipped via the United States Postal Service, with tracking.  Please allow up to 2 weeks for all made to order purcahses. For any other methods of shipping, please contact us prior to purchasing.  

First Class USPS Mail: Variable

2-3 Day Priority*: $8.00 flat rate

Fine/Bridal Priority Shipping*: $30.00 flat rate - includes full insurance, adult signature required

International*: $28.00 + $2.00 per additional item

- LMJ is not responsible for customs fees and taxes. Please check with your country’s customs policies for more information.

We are not responsible for items either lost in the mail or damaged in transit. Please be sure and request insurance coverage if you are concerned.

 

*Delivery times are not guaranteed, and are subject to USPS limitations. LMJ is not liable for packages lost or stolen. We will work our darnedest to find your order, and/or replace it if possible after the appropriate insurance claim is filed.

 Returns + Exchanges

While we would like to think all our customers are over the moon happy with their purchases, we know that some items aren’t always a good fit. LMJ offers exchanges + store credit on items purchased in person or online within 30 days of the purchase date. Return merchandise must be in their original packaging with no obvious signs of wear & tear.

We currently do not issue exchanges or store credit for custom and sale items.  

Please try to be absolutely positive of your ring size before ordering- store credit is not given for incorrect ring size.  If you did end up with the wrong size, you are welcome to stop by LMJ on an Open Studio day to exchange it for the correct size, stock levels permitted. Ring sizing is done on a case by case basis at a starting fee of $25.00. You can get sized at your local jewelry store or LMJ if you are unsure of your size. 

You are responsible for return shipping charges on all exchanges and returns.