Frequently Asked Questions

 

Talk more about the recycled metals you use.

LMJ is dedicated to making quality jewelry, but not at the expense of the environment.  All the metal we use is recycled, imparting no additional harm to the earth through mining practices.  

Where do your stones come from?

We spend a lot of time ensuring the stones we use are responsibly sourced.  All of the turquoise comes directly from the mines, ensuring a high quality, unaltered stone.  All the diamonds we use are certified conflict free, or recycled. 

Can you use my existing metal and stones for a custom piece?

As with all custom orders, requests for the use of family or heirloom stones and metals are assessed case-by-case.  Don't hesitate to contact us with any questions.  

What metals do you work with?

We work with 14kt and 18kt yellow, white, rose and green gold, sterling silver, and bronze. 

How do I care for my silver jewelry?

All the jewelry we make gets a final coat of wax to seal in the finish and prevent tarnishing. That being said, your silver jewelry will eventually tarnish.  To help prevent this you can store it in a box to keep it away from moisture and direct air.  In the event your piece tarnishes, DO NOT use commercial jewelry cleaning solutions.  Simply mix a paste of water and baking soda, and lightly scrub with a tooth brush, in a circular motion.  To make the finish last longer, do not wear your jewelry in water, or subject it to sunscreen, perfume, hairspray and lotions. 

Can you repair my old jewelry?

At this time we do not offer repair services except for LMJ pieces. If you are interested in turning your old silver or gold jewelry into something new, however, we would love to help! Get in touch and we can discuss new designs. 

How do I figure out my ring size?

Almost any jewelry store can provide your ring size.  If you are unsure of your size please get sized before placing an order. 

When will my order ship?

All shop listings have the production and ship time specified.  Please keep in mind most items are made to order if they don't say "ready to ship."  We strive to create thoughtfully crafted, well made products, and with this in mind shipping times are subject to change.  If you require faster shipping times please contact us before making your purchase, and we will determine if an rush production fee is possible. 

Is there an actual twig/pinecone/berry/thorn/succulent in there?!

No, there is not an actual natural object at the center of the jewelry. we cast our objects in solid sterling silver, they are not dipped, painted or plated. This allows for a more long-lasting product, that you can pass down for generations to come! 

What exactly is the process of casting twigs/pinecones/berries/thorns/succulents?

In order to ensure that each piece is one of a kind, we cast all our objects individually, picked from trees around Cleveland.  we use the lost wax casting method, wherein a plaster mold is made of a large amount of twigs, arranged on a sprue.  The sprue is wax that holds the twigs together and creates the channels for the metal to move through.  The plaster mold sits in a kiln over night, reaching 1300 degrees! At these temperatures we can ensure the wax and twig burn out completely, leaving behind a perfect mold. We then use centrifugal force to cast the molten metal into the mold.  This way we get a clean, high detail, solid cast natural object.